FREQUENTLY ASKED QUESTIONS

Where do you ship from?
We utilize a global logistics network to ensure efficient delivery. For our European customers, we operate out of Brescia, Italy, and for our North American customers, we utilize our hub in Jamaica, New York.

Which countries do you cover?
We ship internationally using professional shipping partners from various countries to ensure your order arrives safely, regardless of your location.

Will I have to pay import duties or VAT?
If you are located in Europe or the USA, the answer is no. Ulfhednar Bladesmith covers all taxes and tariffs for these regions. The price you see at checkout is final, with no hidden customs fees upon delivery.

Are there any extra charges for international shipping?
We aim for complete transparency. All applicable taxes and tariffs for the USA and Europe are handled by us internally to provide a seamless experience for our collectors.

What kind of replicas do you sell?
We specialize in high-quality historical and mythical replicas, including swords, shields, axes, hammers, and our signature Stormbreaker axes.

Are these items handmade?
Yes. Our brand, Ulfhednar Bladesmith, is rooted in artisan craftsmanship. We focus on the fine details of Norse and medieval metalwork to ensure every piece is a faithful tribute to the legends that inspired them.

How can I contact your team?
For any questions regarding your order, product specifications, or shipping status, please email us at Sales@ulfhednarbladesmith.com. Our support team is dedicated to assisting you.

Where is your company officially based?
Our primary operations are located in Brescia (BS), 25124, Italy, a region famous for its long history of metallurgy and steel production.